What turns a visitor into an advocate for your brand?
The User Journey
Our User Journey Mapping Solution is the end-to-end full package that brings together science, design and programming to help businesses skyrocket their conversion and retention rates.
01 research & insights
→ User Journey Segmentation
→ Effort Assessment Across the Journey
[Cognitive, Time & Physical Effort]
→ User Emotions Across the Journey
→ UX Analysis
We determine which touch points, channels or experiences need to be improved, redesigned or just implemented differently by using our neuroscience-based assessment methodology.
02 strategy & design
→ Design a new & updated
user journey
→ Create a conceptual model
→ Generate creative design solutions
→ Human centered design
We use the insights collected from stage 1 and behavioural principles to design the most engaging and frictionless customer journey tailored to your customers’ needs using behavioral science principles.
Programming
→ Programming
→ Testing & Feedback
→ Updates Implementation
We implement the design, test it, collect feedback and make all the necessary updates to ensure that you receive the best differentiating customer journey using our neuroscience-based technology.
want to know more about our techniques and workflow?